Code of Conduct

  • No prescribing or diagnosing will take place on the 2nd.MD platform.
  • You will be dressed professionally.
  • You will conduct the session in a quiet and private environment.
  • You will act in a respectful and professional manner.
  • You will be available to the client for the entire length of the purchased session.
  • If you must cancel or are unable to attend an appointment at any time before the start of a given session, you must give the client two private options (so only they can fill the slot) on two separate days within a three hour window of the time of their original appointment.
  • If you or your client has Internet failure you must call them back on the telephone at the number which they provide.
  • You must provide your client with notes from the session, which will be automatically emailed to them.
  • If you as a doctor are 10 minutes late, your client will be refunded and given the option to re-schedule.
  • If your client does not show up after 16 minutes, you will be given the option to complete and sign out of the session. However, you must be available up until this point.
  • If your client shows up late, but before 15 minutes have elapsed, and there is time remaining, you agree to fill the rest of the scheduled appointment time.